Emergency Response Made Easy: Home Alarms Hamilton

Home security is a top priority for every homeowner, and having a reliable home alarm system in your Hamilton residence is critical to that security. 

However, simply having an alarm system is not enough; knowing how to react when it activates is equally essential. 

In this article, our OnGuard team will provide you with a step-by-step guide on what to do when your home alarm system activates, ensuring your family’s and your property’s safety.

Alarm monitoring control centre

Imagine This Situation

Imagine if you were in the situation of moving into a new home. Concerned about your family’s safety, you invest in a reliable home alarm system from OnGuard Security Solutions.

One night, while you, your partner, and your children are settling in for the evening, you hear a loud noise from downstairs. You quickly realise that your home alarm system has been triggered. Remembering the advice from OnGuard’s installation team, you immediately take charge of the situation.

Remaining calm, you verified the alarm and determined it was not false. You discreetly activated the panic button without hesitation, alerting the authorities and OnGuard’s monitoring centre.
Swiftly, you gather your family and guide them to a safe location within the house, away from any potential danger. You then use the emergency number to contact the authorities and provide them with your location and the situation details.

Within minutes, the authorities arrived at your home. OnGuard’s monitoring centre will also contact you to gather more information. Thanks to your quick thinking and OnGuard’s 24/7 monitoring service, the situation is resolved without harming your family or property.

This experience demonstrates the importance of having a reliable home alarm system and knowing how to react when it activates. With OnGuard Security Solutions, you can rest assured that your home and loved ones are protected around the clock.

OnGuard Security Solutions: Your 24/7 Ally

At OnGuard Security Solutions in Hamilton, we understand the importance of an immediate response when your alarm system is triggered. With our 24/7 365-day monitoring service, we’re always ready to act swiftly to protect your home and loved ones.

When your home alarm system detects an intrusion, it sends us the precise location in Hamilton and its activation details, allowing us to respond promptly.

Step 1: Stay Calm

The first and most crucial step is to stay calm. A triggered alarm can be unsettling, but maintaining composure is essential for effective decision-making. Also, remember that your alarm system is designed to protect you. The monitoring team at OnGuard has already been alerted and is ready to assist.

Step 2: Verify the Alarm

Quickly assess the situation to determine whether the alarm activation is legitimate or a false alarm. Sometimes, pets, family members, or even simple malfunctions can trigger false alarms. If it’s a false alarm, immediately disarm your alarm system using your security code or app.

Step 3: Ensure Your Safety

If the alarm activation is genuine and you believe there is an intruder in your home, prioritise your safety and your family’s safety. If you have a panic button or a personal panic alarm on your alarm system, consider using it discreetly to alert authorities. 

Then, proceed to a safe location within or outside your home, away from any potential danger.

woman holding phone and looking up emergency services on laptop

Step 4: Contact the Authorities: 111 New Zealand

OnGuard Security Solutions will already be alerted to the alarm activation and will follow the instructions you provided during setup.

However, to report the intrusion, you must contact local law enforcement by dialling 111 (New Zealand’s emergency number). Please provide them with your location and any relevant details about the situation.

Step 5: Communicate with OnGuard

Once you’ve contacted the authorities, contact OnGuard Security Solutions as well. You may receive a call from our monitoring centre to confirm the situation and gather more information. 

Be prepared to answer their questions and provide any additional details that could assist in the response.

Step 6: Await Assistance

While you wait for the authorities to arrive, OnGuard may dispatch a security guard to your premises if that’s part of your service plan. Our priority is your safety, and our team is trained to respond swiftly and efficiently to emergency situations.


When it comes to home alarms in Hamilton, your alarm system is a vital tool in safeguarding your property and loved ones. Knowing how to respond when it activates is equally crucial.

With OnGuard Security Solutions by your side, you have a dedicated 24/7 partner to ensure your home’s security.

Follow the steps outlined in this guide to react calmly and efficiently when your alarm system activates, and rest assured that help is on the way, providing you with total peace of mind when it matters most.

From basic alarm monitoring to full-service solutions, OnGuard can tailor our services to meet all your security needs. Your safety is our priority.

We are your expert Home Alarms Security in Hamilton; get in touch with us at OnGuard  Security Solutions now. We’re here to help.

Read our article – 7 Reasons Why Wired Security Systems Are Better Than Wireless the pros and cons of wireless and wired alarm systems, too.

Call 0800 664 827


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